Designing employee performance evaluation model in Isfahan municipality: an interorganizational experience

Neda Hassanpour, Ali Shaemi Barzoki, Mohammad Hossein Moshref Javadi and Ali Safari

International Journal of Productivity and Performance Management, 2021, vol. 71, issue 6, 2558-2581

Abstract: Purpose - This study aimed at developing and testing a model to evaluate employee performance in Isfahan municipality. Design/methodology/approach - A mixed-method design is applied in this study. To extract the model, a semi-structured interview based on the thematic analysis approach was employed. The qualitative data were obtained using a researcher-made questionnaire from a sample of 12 municipal experts selected based on purposive sampling. In the quantitative phase, the sample consisted of 76 managers and interim managers. The validity of the questionnaire was determined by the content validity index, while the structural validity was tested based on structural equation modeling using SmartPLS software. The reliability of the questionnaire was confirmed using Cronbach's alpha and composite reliability indices. Findings - The factors obtained in the qualitative model included performance evaluation criteria, the desired time interval for performance evaluation, results announcement, performance evaluation approach, performance evaluation method and evaluator-related variables. There should have been an agreement between evaluators and those who were evaluated in all components of the model. In the quantitative section, performance evaluation criteria, evaluators, the evaluation method and time interval were confirmed with coefficients of 0.871, 0.815, 0.646 and 0.615, respectively. Practical implications - The novelty of this study is that it uses a mixed-method research approach to extract a performance evaluation model that is specific to the Isfahan municipality. Originality/value - The novelty of this study is that it uses a mixed-method research approach to extract a performance evaluation model that is specific to the Isfahan municipality.

Keywords: Employee performance evaluation; Evaluator; Time interval; Evaluation criteria; Thematic analysis; Isfahan municipality (search for similar items in EconPapers)
Date: 2021
References: Add references at CitEc
Citations:

Downloads: (external link)
https://www.emerald.com/insight/content/doi/10.110 ... d&utm_campaign=repec (text/html)
https://www.emerald.com/insight/content/doi/10.110 ... d&utm_campaign=repec (application/pdf)
Access to full text is restricted to subscribers

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:eme:ijppmp:ijppm-08-2020-0411

DOI: 10.1108/IJPPM-08-2020-0411

Access Statistics for this article

International Journal of Productivity and Performance Management is currently edited by Dr Aylin Ates and Dr Berk Kucukaltan

More articles in International Journal of Productivity and Performance Management from Emerald Group Publishing Limited
Bibliographic data for series maintained by Emerald Support ().