Ergonomic risks affecting the performance of work-from-home employees in IT industry: a comprehensive analysis

V. Kamala, S. Yamini and M.S. Gajanand

International Journal of Productivity and Performance Management, 2024, vol. 74, issue 2, 389-408

Abstract: Purpose - This research paper aims to provide a comprehensive analysis of the ergonomic risks faced by employees in the IT industry who work from home (WFH). With the increasing prevalence of remote work, understanding and addressing ergonomic challenges are crucial to ensure the well-being, productivity and long-term health of IT professionals. Design/methodology/approach - The data are gathered through a survey questionnaire which includes demographic factors, job-related factors, quick video display terminal (VDT) workspace evaluation factors, quick chair design usability evaluation factors and the Cornell Musculoskeletal Discomfort Questionnaire (CMDQ) in order to measure the ergonomic risks among them. The risk factors associated with each body part are determined using ordinal logistic regression. Findings - Highest occurrence of musculoskeletal disorders was observed in the neck, hip and lower back among WFH employees. By identifying and prioritizing these risks, organizations and individuals can implement effective strategies to promote a healthy and ergonomic work environment for remote IT employees. Originality/value - This research contributes new insights that will be helpful for researchers and practitioners working in the areas of ergonomic risks, improving performance of work from home employees and provides suggestions for future research to explore and enrich the existing knowledge base.

Keywords: Work from home (WFH); Musculoskeletal disorders; Ergonomics; Discomfort score; Strategies to overcome ergonomic risks (search for similar items in EconPapers)
Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:eme:ijppmp:ijppm-10-2023-0561

DOI: 10.1108/IJPPM-10-2023-0561

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