An assessment of the critical success factors for Six Sigma implementation in Indian industries

Darshak A. Desai, Jiju Antony and M.B. Patel

International Journal of Productivity and Performance Management, 2012, vol. 61, issue 4, 426-444

Abstract: Purpose - The purpose of this paper is to present the results from an empirical investigation of Six Sigma status in Indian industry, especially to highlight critical success factors (CSFs) of Six Sigma implementation in a developing economy like India. Design/methodology/approach - The study is based on survey questionnaire suitable for Indian industries. The results of the study are based on descriptive statistics. Findings - The results of this exploratory empirical study reflect the impact of different CSFs of Six Sigma implementation in different sizes and sectors of Indian industries. Research limitations/implications - The major constraints of the study were the number of companies surveyed as well as time and budget. Moreover, a detailed impact of different CSFs of Six Sigma implementation in Indian industry by means of semi‐structured interviews could not be executed due to above constraints. Originality/value - Very little research has been carried out exploring the status of CSFs of Six Sigma implementation in Indian industries. This paper will provide value to academics, researchers and practitioners of Six Sigma by way of providing insight into the CSFs for Six Sigma implementation, especially in Indian industries.

Keywords: Six Sigma; Critical success factors; Implementation; Developing economy; Industrial performance; India (search for similar items in EconPapers)
Date: 2012
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Persistent link: https://EconPapers.repec.org/RePEc:eme:ijppmp:v:61:y:2012:i:4:p:426-444

DOI: 10.1108/17410401211212670

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