A framework for business analytics in performance management

Marten Schläfke, Riccardo Silvi and Klaus Möller

International Journal of Productivity and Performance Management, 2013, vol. 62, issue 1, 110-122

Abstract: Purpose - Increased business competition requires even more rapid and sophisticated information and data analysis. These requirements challenge performance management to effectively support the decision making process. Business analytics is an emerging field that can potentially extend the domain of performance management to provide an improved understanding of business dynamics and lead to a better decision making. The purpose of this positional paper is to introduce performance management analytics as a potential extension of performance management research and practice. The paper clarifies the possible application areas of business analytics and their advantages within the context of performance management. Design/methodology/approach - The paper employs a literature based analysis and from this a conceptual argument is established. Finally, a business analytical model is presented to be used to undertake future research. Findings - The paper clarifies the possible application areas of business analytics and their advantages within the context of organizational performance management. Originality/value - The main implication is that the paper provides evidence of the use of business analytics for understanding organizational performance. Several insights are provided for management accounting research and education.

Keywords: Business analytics; Performance management systems; Performance measurement; Management control systems; Performance management; Decision making (search for similar items in EconPapers)
Date: 2013
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Citations: View citations in EconPapers (1)

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Persistent link: https://EconPapers.repec.org/RePEc:eme:ijppmp:v:62:y:2013:i:1:p:110-122

DOI: 10.1108/17410401311285327

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