A system structural model for TQM impplmentation
R.P. Mohanty and
R.R. Lakhe
Journal of Advances in Management Research, 2005, vol. 2, issue 2, 24-36
Abstract:
Keywords: Service business, Total quality, Public sector, India
Date: 2005
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Persistent link: https://EconPapers.repec.org/RePEc:eme:jamrpp:97279810580000376
DOI: 10.1108/97279810580000376
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