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Exploring the effect of psychosocial safety climate on employee outcomes: the moderating roles of workload and organizational training

Abu Daud Lutful ZamirKhan, Mohammad Rabiul Basher Rubel and Daisy Mui Hung Kee

Journal of Advances in Management Research, 2024, vol. 22, issue 3, 493-514

Abstract: PurposeThis research aims to investigate the impact of psychosocial safety climate (PSC) on employee quitting intention (QI) and organizational citizenship behavior (OCB), considering the moderating effects of workload and organizational training.Design/methodology/approachThe research adopts a cross-sectional approach, involving 151 employees from the apparel manufacturing industry in Bangladesh who participated in the survey. Data analysis is conducted using SmartPLS.FindingsThe study reveals that PSC contributes to prolonged employee tenure and fosters positive organizational citizenship behavior. Workload and organizational training play significant moderating roles, influencing the negative and positive effects of PSC on QI and OCB, respectively.Research limitations/implicationsWhile the PSC model has been studied, there are ample opportunities to enhance and validate theoretical models exploring the moderating impact of job demands and resources on PSC-outcome relationships.Originality/valueThis study serves as an exploration of the influence of working conditions on the outcomes of PSC within the context of the manufacturing industry in a non-Western developing country like Bangladesh. Moreover, it looks into the moderating roles of workload and organizational training to extend the PSC model.

Keywords: Psychosocial safety climate; Quitting intention; Organizational citizenship behavior; Workload; Organizational training (search for similar items in EconPapers)
Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:eme:jamrpp:jamr-04-2023-0096

DOI: 10.1108/JAMR-04-2023-0096

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Journal of Advances in Management Research is currently edited by Prof Ravi Shankar and Prof Surendra Yadav

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