The response to Covid-19 in England: political accountability and loss of trust

Jane Broadbent

Journal of Accounting & Organizational Change, 2020, vol. 16, issue 4, 527-532

Abstract: Purpose - The purpose of this paper is to reflect upon the nature of some elements of the UK Government’s response to COVID-19 in England. Design/methodology/approach - This paper is a reflective commentary based on a conceptual framing that reflects in turn on the use of performance measures in the building of trust and the author’s experience as a citizen. Findings - The English Government approach to controlling the progress of COVID-19 has been characterised by long-standing tenets of New Public Management that have undermined rather than created trust in their actions. Originality/value - Originality can be found in the application of existing understandings to the novel situation of seeking to control the COVID-19 pandemic in England.

Keywords: Performance measurement; New public management; Trust; Political accountability (search for similar items in EconPapers)
Date: 2020
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Persistent link: https://EconPapers.repec.org/RePEc:eme:jaocpp:jaoc-07-2020-0093

DOI: 10.1108/JAOC-07-2020-0093

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