Microfinance and mobile banking for the bottom of the pyramid

Martha Reeves and Neha Sabharwal

Journal of Enterprising Communities: People and Places in the Global Economy, 2013, vol. 7, issue 2, 155-166

Abstract: Purpose - The purpose of the paper is to illuminate the necessary features of a microfinance mobile banking platform through the use of agents. Design/methodology/approach - This is a conceptual paper, not an empirical one. Findings - The authors illuminate the importance of specifiying what successful partnership between the mobile network operator and the microfinance organization must include and they highlight what a mobile application should include. Social implications - There are roughly two billion unbanked mobile phone users who could be served by a partnership between mobile technology and microfinance. This type of partnership begins to address financial exclusivity among the poor. Originality/value - The paper offers an original, detailed solution about how agents and technology can be used to help the poor access mobile banking platforms.

Keywords: Microfinance; Banking; Mobile banking; Bottom of the pyramid; Partnership (search for similar items in EconPapers)
Date: 2013
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Citations: View citations in EconPapers (2)

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Persistent link: https://EconPapers.repec.org/RePEc:eme:jecpps:v:7:y:2013:i:2:p:155-166

DOI: 10.1108/17506201311325805

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