15 years of Airbnb's authenticity that influenced activity participation: a systematic literature review

Mohamed Ahmed Qotb Sakr, Mohamed H. Elsharnouby and Gamal Sayed AbdelAziz

Journal of Humanities and Applied Social Sciences, 2023, vol. 6, issue 1, 55-99

Abstract: Purpose - This paper aims to address three research questions (1) Who is the main stakeholder that shapes Airbnb experience, (2) Does Airbnb offers an authentic travel experience? and (3) What should be the future research trends in Airbnb? Design/methodology/approach - This paper uses the systematic literature review (SLR) with a well-defined protocol, research strategy and methods to answer the research questions. Findings - The review revealed that while Airbnb plays a significant role as the platform provider, the stakeholders influencing the experiences are multifaceted. Hosts, guests, local communities and even regulatory bodies all contribute to shaping the overall Airbnb Experience ecosystem. Hosts, in particular, have a crucial role in curating and delivering unique experiences, which significantly impacts the quality and authenticity of the offerings. On the question of whether Airbnb offers an authentic travel experience, the review uncovered mixed findings. For examples, some studies emphasized the potential for Airbnb to provide authentic and local experiences, allowing travelers to engage with the community and cultural aspects of a destination. However, other studies raised concerns about the commodification and standardization of experiences, leading to a potential loss of authenticity. Originality/value - This paper is different from previous SLR where previous research systematically reviewed; motivations to use and choose Airbnb, institutionalization of Airbnb, stakeholders of Airbnb. This paper addresses authentic experience as a factor that influences activity participation.

Keywords: Sharing economy; P2P accommodations; AirBnB; Authenticity; Customer experience; Guest-host relationship (search for similar items in EconPapers)
Date: 2023
References: Add references at CitEc
Citations:

Downloads: (external link)
https://www.emerald.com/insight/content/doi/10.110 ... d&utm_campaign=repec (text/html)
https://www.emerald.com/insight/content/doi/10.110 ... d&utm_campaign=repec (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:eme:jhassp:jhass-09-2023-0119

DOI: 10.1108/JHASS-09-2023-0119

Access Statistics for this article

Journal of Humanities and Applied Social Sciences is currently edited by Professor Mohamed Othman Elkhosht

More articles in Journal of Humanities and Applied Social Sciences from Emerald Group Publishing Limited
Bibliographic data for series maintained by Emerald Support ().