ISO 9000 certification and the bottom line: a comparative study of the profitability of Basque region companies

Iñaki Heras-Saizarbitoria, Martí Casadesús and Gavin P.M. Dick

Managerial Auditing Journal, 2002, vol. 17, issue 1/2, 72-78

Abstract: Keywords: ISO 9000, Benefits, Profitability, Empirical study

Date: 2002
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Persistent link: https://EconPapers.repec.org/RePEc:eme:majpps:02686900210412270

DOI: 10.1108/02686900210412270

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