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Implementing the EFQM excellence model in a local authority

Carol George, Fraser Cooper and Alex Douglas

Managerial Auditing Journal, 2003, vol. 18, issue 2, 122-127

Abstract: Keywords: Value, Modelling, Continuous improvement, Local government

Date: 2003
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Persistent link: https://EconPapers.repec.org/RePEc:eme:majpps:02686900310455100

DOI: 10.1108/02686900310455100

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