A bibliometric analysis of thematic developments in street-level bureaucracy research

Anang Dwi Santoso and Andries Lionardo

Public Administration and Policy: An Asia-Pacific Journal, 2024, vol. 27, issue 2, 206-219

Abstract: Purpose - Street-level bureaucracy (SLB) has been essential to public administration in executing government policies and shaping public service quality. This paper aims to uncover the knowledge gaps and ongoing challenges to inform future analysis on SLB. Design/methodology/approach - This literature review analyzes the publications on SLB between 1971 and 2023 by using various bibliometric methods, including trend analysis, network co-occurrence, and thematic evolution from 994 journal articles extracted from the Scopus database. Findings - Research on SLB has shifted focus from specific issues such as work efficiency in the early 2000s to broader themes like governance methods, policy implementation, social policy, and public service delivery. This change reflects the adaptation of the field to global challenges and policy evolutions. International collaborations have contributed to the evolution, enriching SLB discourse with cross-cultural insights and comparative analyses. The partnerships have led to innovative strategies and models to address the challenges faced by SLB, enhancing public service delivery and policy implementation. Originality/value - This paper shows the need to integrate the shift in SLB from specific practices to broader administrative themes with the global insights from international collaborations. In underrepresented regions, such as Africa, Latin America, and Southeast Asia, research is suggested to enrich the global understanding of SLB.

Keywords: Street-level bureaucracy; Bibliometric analysis; Public administration; Public policy; Thematic evolution; Network co-occurrence (search for similar items in EconPapers)
Date: 2024
References: Add references at CitEc
Citations:

Downloads: (external link)
https://www.emerald.com/insight/content/doi/10.110 ... d&utm_campaign=repec (text/html)
https://www.emerald.com/insight/content/doi/10.110 ... d&utm_campaign=repec (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:eme:pappps:pap-06-2023-0082

DOI: 10.1108/PAP-06-2023-0082

Access Statistics for this article

Public Administration and Policy: An Asia-Pacific Journal is currently edited by Professor Peter K.W. Fong

More articles in Public Administration and Policy: An Asia-Pacific Journal from Emerald Group Publishing Limited
Bibliographic data for series maintained by Emerald Support ().