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Policy capacity and co-production in crisis response: a comparative analysis of COVID-19 management in Hong Kong and Singapore

Lei Shi, Xihan Dong and Xun Wu

Public Administration and Policy: An Asia-Pacific Journal, 2026, vol. 29, issue 1, 50-65

Abstract: Purpose This paper investigates the interplay between policy capacity dimensions and state-society co-production during crises. Through analysis of Hong Kong and Singapore’s COVID-19 management, it examines how variations in policy capacity configurations, particularly political and integration capacities, shaped societal engagement.Design/methodology/approach A comparative case study methodology analyzes Hong Kong and Singapore’s pandemic responses (2020-2022). This study uses secondary qualitative data, including government documents, academic research, news archives, and public health statistics, to compare policies and state-society interactions.Findings Both city-states possessed strong analytical and operational capacities, but outcomes differed based on political and integration capacities. Singapore leveraged high public trust and effective coordination for state-directed, high-compliance co-production (e.g., vaccination, contact tracing). Hong Kong, facing a trust deficit and coordination challenges, experienced fragmented co-production with mandated compliance alongside autonomous civil society action. Political and integration capacities critically determine the state’s ability to mobilize society and the resulting co-production modes. A reciprocal relationship exists between state actions, trust, and cooperation, influencing outcomes via feedback loops.Originality/value This study offers a nuanced analysis beyond state strength, showing how specific capacity dimensions (political/analytical/operational) shape crisis governance and co-production. It illuminates mechanisms linking capacity configurations to co-production forms and highlights the crucial roles of trust and policy coherence, providing insights for understanding crisis management and building resilient state-society relations.

Keywords: Policy capacity; Co-production; State-society relations; Crisis management; Covid-19; Hong Kong; Singapore (search for similar items in EconPapers)
Date: 2026
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Persistent link: https://EconPapers.repec.org/RePEc:eme:pappps:pap-11-2024-0180

DOI: 10.1108/PAP-11-2024-0180

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Public Administration and Policy: An Asia-Pacific Journal is currently edited by Professor Peter K.W. Fong

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