Does PSM matter among innovative government managers?

Ellysson Fernandes Rosa, Estela Najberg and Marcos de Moraes Sousa

Revista de Gestão, 2020, vol. 27, issue 3, 263-279

Abstract: Purpose - The need to improve the efficiency and quality of public services has increased the interest in innovation. This study seeks to understand the relationship between the Public Service Motivation (PSM) index and the profile of strategic-level public servants who are considered innovative. Design/methodolog/approach - Questionnaires were applied to the group of government managers who registered their projects in an innovation competition. Data were analyzed usingt-test, multiple correspondence analysis (MCA) and hierarchical cluster analysis (HCA). Findings - This paper concluded that the PSM level of these innovative public servants is significantly greater than public servants overall. In terms of the profile of these innovative government managers, it was found that the majority were female, with a high level of education and a background in Information Technology. Practical implications - The discovery that innovative government managers have a significantly higher PSM (p

Keywords: Innovation; PSM; Public service motivation; Public service; Public management; Government managers (search for similar items in EconPapers)
Date: 2020
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Persistent link: https://EconPapers.repec.org/RePEc:eme:regepp:rege-05-2019-0059

DOI: 10.1108/REGE-05-2019-0059

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