Consumer boycott of greenwashing practices

Taís Pasquotto Andreoli, Patrícia Cardoso Silva and Evandro Luiz Lopes

Revista de Gest??o, 2025, vol. 32, issue 3, 151-163

Abstract: PurposeThis study aimed to understand the motivations behind consumers’ decisions to boycott greenwashing practices.Design/methodology/approachWe conducted a quantitative survey with a sample of 1,251 consumers, using a questionnaire composed of four main constructs: perception of greenwashing practices, skepticism toward environmental claims made by organizations, motivation to engage in boycott behavior, and knowledge of related terms and topics. Data were analyzed using structural equation modeling based on the covariation matrix.FindingsSkepticism was significantly associated with consumers’ judgments of greenwashing practices, which, along with knowledge, proved to be influential in motivating boycott behavior.Originality/valueThe study offers a novel understanding of consumer motivation to boycott greenwashing practices, grounded in the variables of skepticism, knowledge, and judgment, and highlights its potential as a form of consumer-led regulation.

Keywords: Misleading marketing communication; Greenwashing; Skepticism; Boycott; Consumer behavior (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:eme:regepp:rege-08-2024-0134

DOI: 10.1108/REGE-08-2024-0134

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