Data Mining and Data Analytics for Analysing Customer Churn Rate

Sharan Kumar Paratala Rajagopal
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Sharan Kumar Paratala Rajagopal: Capgemini America Inc., USA

European Journal of Electrical Engineering and Computer Science, 2020, vol. 4, issue 4

Abstract: This research paper describes how to determine the various factors impacting the customers churn rate in telecom industry. And what factors impact customer to move from one telecom source to another. Using data analytics and data mining will analyze the factors for churn rate.

Keywords: Data analytics; Data mining; R; Churn rate (search for similar items in EconPapers)
Date: 2020
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Persistent link: https://EconPapers.repec.org/RePEc:epw:ejece0:v:4:y:2020:i:4:id:19231

DOI: 10.24018/ejece.2020.4.4.231

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