Organizational Commitment in the Cross-functional Relation: Case of the Moroccan Hospital Supply Chain

Mustapha Bouachouch and Hicham Lamrabet

European Journal of Humanities and Social Sciences, 2022, vol. 2, issue 1, 48-56

Abstract: In recent years, the environment of health systems has been changing particularly with the rapid progression of the COVID-19 pandemic. Indeed, since February 2020, the COVID-19 has constituted a major challenge for the health system, in general, and an organizational challenge for all hospitals, in particular, where the quality of inter-functional relationships plays an essential role. Thus, the internal services of the hospital require critical interactions in order to anticipate a significant influx of patients. In this perspective, this research aims to conceptualize the hospital as a Hospital Supply Chain (HSC) and explore the causal relationship between organizational commitment and cross-functional relationships in the HSC context. In doing so, the analysis of the literature makes it possible to deduce a series of propositions. In this sense, an exploratory qualitative study, based on semi-structured interviews, makes it possible to compare our theoretical framework with the empirical framework.

Keywords: Cross-functional Relationships; Moroccan Hospital System; Organizational Commitment; Supply Chain (search for similar items in EconPapers)
Date: 2022
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Persistent link: https://EconPapers.repec.org/RePEc:epw:social:v:2:y:2022:i:1:id:18052

DOI: 10.24018/ejsocial.2022.2.1.52

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