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The Digitalization Features of the Russian Social Media Market Insurance Service

I.P. Denisova, K.N. Samoylova, V.Y. Shirshov and M.Z. Myzaev

International Journal of Economics & Business Administration (IJEBA), 2019, vol. VII, issue Special 2, 167-175

Abstract: Purpose: The article aims to identify the features of digital techniques introduction and functioning in the insurance industry and the social insurance system. The information techniques used allows to quickly and with the best results to process large amounts of data, thereby increasing the efficiency of all the spheres to reduce social and commercial risks. Design/Methodology/Approach: In order to substantiate introducing the digital techniques expediency in the activity of the insurance system, it is necessary, first, to consider the advantages and disadvantages of information techniques use in the commercial and social insurance. Second, to describe the main digital programs, the implementation of which will increase the targeting and personalization of insurance services. Findings: For the digital techniques introduction in the sphere of insurance relations it is necessary to form the wholly new structure of insurance assets that meet the priorities of the digital economy; to create the necessary conditions for the development and implementation of modern actuarial techniques; to create conditions for increasing incomes and the life standard of the population in order to stimulate demand for insurance services; to change the structure and quality of social services. Practical implications: The results of the study can be implemented in the practice of social funds and insurance companies in order to improve the quality of insurance services. Originality/value: The main contribution of this research is to transfer the processes and mechanisms for the global digital economy and global digital space formation to the social and insurance relations.

Keywords: Insurance; digitalization; insurance services; personalization of services. (search for similar items in EconPapers)
JEL-codes: C81 F65 G22 J26 (search for similar items in EconPapers)
Date: 2019
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