Organizational Citizenship Behavior to Improve Nurse Performance in the Inpatient Department at Ibnu Sina Hospital Makassar

Andi Nurul Azizah, Muhammad Yusran Amir, Muhammad Alwy Arifin, Darmawansyah, Sukri Palutturi, Vonny Palopadang and Masni

International Journal of Economics & Business Administration (IJEBA), 2024, vol. XII, issue 1, 26-40

Abstract: Purpose: This study aims to determine the correlation between Organizational Citizenship Behavior (OCB) with the performance of nurses in the inpatient department at Ibnu Sina Hospital Makassar. Design/Methodology/Approach: This type of research is quantitative research using a cross sectional approach. The sample were 55 nurses in the inpatient department at Ibn Sina Hospital obtained by purposive sampling method. Data collection using a questionnaire instrument. Data analysis were chi-square test, multivariate logistic regression test, and partial correlation test. Findings: The results showed that Altruism has a significant influence on nurse performance. Through the work environment, the correlation is positive. Conscientiousness has a significant influence on nurse performance. Through the work environment, the correlation is also positive. Sportsmanship has a significant influence on nurse performance. Through work environment, the correlation is positive. Courtesy there is an influence has a significant influence on nurse performance. Through work environment, the correlations values are positive. Civic Virtue has a significant influence on nurse performance. Through work environment, the correlation value is positive. The work environment has a significant influence on nurse performance with a value of p. Practical Implications: Organizational Citizenship Behavior (OCB) refers to the behaviors of individuals that promote effectiveness in organizational functioning. There are five categories of OCB i.e., Altruism, Conscientiousness, Sportsmanship, Courtesy, and Civic Virtue. Originality/Value: It is recommended that all nurses must improve their knowledge and abilities for the hospital such as attending training so that health workers, especially nurses, can be more professional at work. This is very important because civic virtue behavior affects nurse performance.

Keywords: OCB; altruism; conscientiousness; sportsmanship; courtesy; civic virtue; work environment; nurse performance. (search for similar items in EconPapers)
JEL-codes: I10 I12 (search for similar items in EconPapers)
Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:ers:ijebaa:v:xii:y:2024:i:1:p:26-40

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