Exploring Determinants of Work Motivation in Public Service: The Influence of Organizational Context and Public Service Motivation

Danila Scarozza, Denita Cepiku, Alessandro Hinna and Alessandro Peluso

MECOSAN, 2017, vol. 2017/104, issue 104, 89-109

Abstract: The study aims to understand the extent to which job satisfaction and organizational commitment are driven by public service motivation versus variables that reflect several aspects of the organizational context. A survey was sent to employees working in a large public hospital in Italy. The analysis show that both work context and individual variables predict work motivation. Particularly, value congruence, attraction to policy making, and self-sacrifice, predict job satisfaction; group culture and self-sacrifice impact organizational commitment. The results offer some implications for HRM. Firstly, public managers have to remove any impediment that can prevent employees from serving the public interest. Second, creating a sense of shared culture could be an important tool is in keeping the workforce motivated and committed.

Keywords: Contesto organizzativo; Public Service Motivation, Soddisfazione al lavoro, sanit?, commitment organizzativo. (search for similar items in EconPapers)
Date: 2017
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