CUSTOMERS SATISFACTION ON TEACHING FACILITY AT UNIVERSITY LEVEL IN PAKISTAN

Muhammad Arshad () and Dr Sabiha Hameed Rahmani ()
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Muhammad Arshad: Ph D Scholar, Department of Education The Islamia University Bahawalpur, Pakistan
Dr Sabiha Hameed Rahmani: Assistant Professor, Department of Education, The Islamia University Bahawalpur, Pakistan

Far East Journal of Psychology and Business, 2013, vol. 11 No 1 Paper 5 April, issue 5, 73-81

Abstract: This study was designed to point out to what extent students as customer are satisfied on provision of learning facilities with respect to their teachers helping them in producing needed skills at higher education level in the universities. In this study it will further pointed out that which skill they think is important to produce at university level in Pakistan. Due to private partnership at higher education it became an industry and students role changed to customer while universities education providers.

Keywords: Customer; Satisfaction Level; Importance; Learning Facilities; Teachers Ability (search for similar items in EconPapers)
JEL-codes: M1 (search for similar items in EconPapers)
Date: 2013
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