JOB BURNOUT AS A FUNCTION OF DEMOGRAPHICAL VARIABLES: WHAT DO SAUDI ARABIA BANKING EMPLOYEES REFLECT?

Dr. Nasser Saad Al-Kahtani ()
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Dr. Nasser Saad Al-Kahtani: Dean, College of Business Administration Salman Bin AbdulAziz University Kingdom of Saudi Arabia

Far East Journal of Psychology and Business, 2013, vol. 12 No 3 Paper 2 September, issue 2, 12-25

Abstract: In recent decades, it has been postulates that the productivity of an organization depends on lower level of employees’ burnout and stress at workplace. The present study was conducted to investigate the impact of certain demographical variables such as position in the current job, age, experience and marital status on job burnout among banking employees in Saudi Arabia. Keeping the objectives of the present study four null hypotheses was formulated. The sample consisted of 274 employees working in different banks located in Riyadh, the capital of Kingdom of Saudi Arabia selected randomly from various banks. Job Burnout Inventory developed by Maslach and Jackson (1981) and biographical information blank were distributed to the bank employees to respond as per the instructions. The collected data were analyzed by means of t-test due to the nature of the study. The foremost findings of the present study identified that: (i) The subordinate staff, married and high experienced group of employees reflects higher degree of job burnout and (ii) The younger and older bank employees were found to differ significantly in terms of job burnout. It was suggested that proper guidance, counseling and timely training can be require to sensitize the banking employees to minimize the level of job burnout to maximize the performance.

Keywords: Job Burnout; Age; Position; Experience; Bank; Saudi Arabia (search for similar items in EconPapers)
JEL-codes: M1 (search for similar items in EconPapers)
Date: 2013
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