An enquiry into the mediatory role of employee engagement: Evidence from the hotel industry in Jordan

Dr. Padmakumar Ram () and Dr. Gantasala V. Prabhakar ()
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Dr. Padmakumar Ram: Director of Experiential Education & Associate Professor, School of Management, New York Institute of Technology, Sixth circle - Zahran Street, P.O. Box 840878 Amman 11184, Jordan
Dr. Gantasala V. Prabhakar: Department Assessment Director & Assistant Professor, School of Management, New York Institute of Technology, Sixth circle - Zahran Street, P.O. Box 840878 Amman 11184, Jordan

Far East Journal of Psychology and Business, 2011, vol. 5 No 2 Paper 5 November, issue 5, 41-59

Abstract: Engaging employees is one of the top five most important challenges for management, according to a survey of 656 chief executive officers (CEOs) from countries around the world (Wah1999). Employee engagement has become a hot topic in recent years among consulting firms and in the popular business press. However, employee engagement has rarely been studied in the academic literature. In this study we investigated the antecedents and consequences of employee engagement in Jordanian Industry. A snowball sample of 310 respondents was interviewed using the research instrument in Jordanian Industry. The sample comprised of employees from different levels of management. The results confirm the relationship between E m p l o y e e E n g a g e m e n t a n d Perceived Organizational Support. The effect of Job Characteristics, Intrinsic and Extrinsic Rewards, Perceived Supervisor Support, Perceptions of Procedural Justice, Perceptions of Distributive Justice on Employee Engagement is also confirmed. The hypotheses considered in this study are supported by the evidence from data collected from a sample of respondent down from the industries in Jordan.

Keywords: Job Characteristics; Intrinsic and Extrinsic Rewards; Perceived Supervisor Support; Procedural Justice; Distributive Justice; Employee Engagement (search for similar items in EconPapers)
JEL-codes: M1 (search for similar items in EconPapers)
Date: 2011
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