U.S. Households' Access to and Use of Electronic Banking, 1989-2007

Catherine J. Bell, Jeanne M. Hogarth and Eric Robbins

Federal Reserve Bulletin, 2009, vol. 95, issue 7, pp. A99-A121

Abstract: Nationwide surveys show that consumers are increasingly embracing technology to make payments and manage their personal finances. However, only about one in two consumers could be considered a heavy user of electronic banking. This article examines changes over time in consumers' access to, adoption of, and attitudes toward various e-banking products and services and looks at several emerging technologies.

Date: 2009
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Persistent link: https://EconPapers.repec.org/RePEc:fip:fedgrb:89529

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DOI: 10.17016/bulletin.2009.95-7

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