U.S. households' access to and use of electronic banking. 1989-2007
Catherine J. Bell,
Jeanne M. Hogarth and
Eric Robbins
Federal Reserve Bulletin, 2009, issue Jul
Abstract:
Nationwide surveys show that consumers are increasingly embracing technology to make payments and manage their personal finances. However, only about one in two consumers could be considered a heavy user of electronic banking. This article examines changes over time in consumers? access to, adoption of, and attitudes toward various e-banking products and services and looks at several emerging technologies.
Keywords: Consumers' preferences; Electronic funds transfers (search for similar items in EconPapers)
Date: 2009
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Persistent link: https://EconPapers.repec.org/RePEc:fip:fedgrb:y:2009:i:jul:n:v.95
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