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THE IMPORTANCE OF IDENTIFYING HUMAN RESOURCE’S POTENTIAL AND EVALUATING ITS PERFORMANCES WHEN IMPLEMENTING TOTAL QUALITY MANAGEMENT Case study on the performance evaluation system of the teaching staff in "Lucian Blaga" University of Sibiu

Emanoil Muscalu () and Anca Serban ()
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Emanoil Muscalu: Lucian Blaga University, Sibiu, Romania
Anca Serban: Lucian Blaga University, Sibiu, Romania

Review of General Management, 2013, vol. 17, issue 1, 68-77

Abstract: Quality is a concept that has various meanings, but we can agree that at the basis of achieving quality from all the points of view, is the quality of the human resources. Implementing a quality management system provides the source of obtaining an organization’s performance. Any modern organization must know how to use all the tools necessary to identify and evaluate human resources performance.

Keywords: total quality; human resource; performance; appliance; evaluation. (search for similar items in EconPapers)
JEL-codes: M12 (search for similar items in EconPapers)
Date: 2013
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