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Application of Probabilistic Fuzzy Set to Subjective Workload Assessment

R. Nait-Said and H. Loukia
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R. Nait-Said: University of Batna
H. Loukia: University of Constantine

Fuzzy Economic Review, 2004, vol. IX, issue 2, 75-112

Abstract: This article presents a new approach in workload assessment using fuzzy set theory. Operators’ judgments are aggregated using Probabilistic Fuzzy Set (PFS), a multidimensional workload assessment instrument. Then, to deal with ordering of workload dimensions, information contained in this instrument is analysed using Fuzzy Dominance Relations (FDR) and non-numerical algorithms. The approach is applied to operators of milk-conditioning process, who are asked to give a judgment on four factors: execution speed, muscular effort, attention, and frustration. Com-pared to direct method based on simple average, the present approach allows for maintaining information entropy, and offers a selective analysis of factors (or posts) related to workload.

Keywords: subjective workload assessment; probabilistic fuzzy set; fuzzy dominance relation; non-numerical algorithms (search for similar items in EconPapers)
JEL-codes: M50 (search for similar items in EconPapers)
Date: 2004
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