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Financial Inclusion and the Performance of Banking Sector in Palestine

Saleh F. A. Khatib (), Ernie Hendrawaty, Ayman Hassan Bazhair, Ibraheem A. Abu Rahma and Hamzeh Al Amosh ()
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Saleh F. A. Khatib: Azman Hashim International Business School, Universiti Teknologi Malaysia, Johor Bahru 81310, Malaysia
Ernie Hendrawaty: Department of Management in Economic and Business Faculty, University of Lampung, Bandar Lampung 35141, Indonesia
Ayman Hassan Bazhair: Department of Economic and Finance, Faculty of Business Administration College, Taif University, Taif 21944, Saudi Arabia
Ibraheem A. Abu Rahma: Business Administration Department, Faculty of Administrative and Financial Sciences, Gaza University, P.O. Box 1113, Gaza P920, Palestine
Hamzeh Al Amosh: Ministry of Education and Higher Education Qatar, Doha 35111, Qatar

Economies, 2022, vol. 10, issue 10, 1-15

Abstract: Despite evidence on the social and economic importance of financial inclusion (FI), the relationship between FI and bank profitability remains unclear. In this research, we evaluated the association between financial inclusion and the performance of banks in Palestine using dynamic panel analysis applied to a sample of 11 banks, with two econometric models representing profitability indicators over a nine-year period (2012–2020). In addition to linear regression models, the generalized method of moments estimator was utilized. The results showed that access to financial services (e.g., the number of automated teller machines (ATMs) and the number of bank branches), service delivery (including the average costs to maintain a current account), and the quality of the products improve banks’ profitability. However, point-of-sale terminals have no impact on profitability. Additionally, financial service utilization reflected in bank account number sand credit to small and medium-sized enterprises do not affect bank profitability, and among bank-specific variables, the nonperforming loan ratios, the cost-to-income ratios, and liquidity were found to be the main drivers of profitability. Policymakers in Palestine must prioritize FI by adopting rules that encourage lending to practices of financial institutions.

Keywords: bank performance; Palestine; ATMs; branches; financial inclusion (search for similar items in EconPapers)
JEL-codes: E F I J O Q (search for similar items in EconPapers)
Date: 2022
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (6)

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