Corporate Social Responsibility of Water and Sanitation Company in the Czech Republic—Case Study

Elzbieta Pawlowska, Joanna Machnik-Slomka, Iwona Klosok-Bazan, Miroslava Gono and Radomir Gono
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Elzbieta Pawlowska: Institute of Management and Logistics, Faculty of Organization and Management, Silesian University of Technology, Roosevelta 26, 41-800 Zabrze, Poland
Joanna Machnik-Slomka: Institute of Management and Logistics, Faculty of Organization and Management, Silesian University of Technology, Roosevelta 26, 41-800 Zabrze, Poland
Iwona Klosok-Bazan: Department of Thermal Engineering and Industrial Facilities, Faculty of Mechanical Engineering, Opole University of Technology, Mikolajczyka 5, 45-271 Opole, Poland
Miroslava Gono: Department of Electrical Power Engineering, Faculty of Electrical Engineering and Computer Science, VSB—Technical University of Ostrava, 17. listopadu 2172/15, 708 00 Ostrava, Czech Republic
Radomir Gono: Department of Electrical Power Engineering, Faculty of Electrical Engineering and Computer Science, VSB—Technical University of Ostrava, 17. listopadu 2172/15, 708 00 Ostrava, Czech Republic

Energies, 2021, vol. 14, issue 13, 1-24

Abstract: The issue discussed in this article concerns corporate social responsibility (CSR), which is playing an increasingly important role in the context of sustainable development of enterprises. The purpose of the current work was to assess the practices applied in the area of corporate social responsibility in water and sanitation companies, based on the opinions of employees and managers. The motivation for undertaking research on this topic resulted from the scarcity of scientific studies on the measurement of the corporate social responsibility concept in water and sanitization companies using a multidimensional approach based on the ISO 26000 standard. The study used methodological triangulation based on the use of qualitative and quantitative research methods to verify information from different sources. This approach allowed the authors to obtain the data more effectively and analyze the problem from numerous different perspectives. The study used an interview method that targeted water and sanitization utility staff. In-depth research was based on the case study method, which is particularly important when researching complex phenomena. For this purpose, surveys were carried out, the results of which indicate that corporate social responsibility of the surveyed enterprise is at a high level, and that there are statistically significant differences between individual dimensions of CSR. The results indicate that the surveyed company is oriented towards supporting activities in the area of corporate social responsibility, in accordance with the in the concept of sustainable development.

Keywords: corporate social responsibility (CSR); sustainable development; water and sanitation company sector (search for similar items in EconPapers)
JEL-codes: Q Q0 Q4 Q40 Q41 Q42 Q43 Q47 Q48 Q49 (search for similar items in EconPapers)
Date: 2021
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (3)

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