Modular Web Portal Approach for Stimulating Home Renovation: Lessons from Local Authority Developments

Minyoung Kwon and Erwin Mlecnik
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Minyoung Kwon: Department of Management in the Built Environment, Delft University of Technology, P.O. Box 5043, 2600 GA Delft, The Netherlands
Erwin Mlecnik: Department of Management in the Built Environment, Delft University of Technology, P.O. Box 5043, 2600 GA Delft, The Netherlands

Energies, 2021, vol. 14, issue 5, 1-14

Abstract: Web portals have the potential to promote sustainable environmental ideas due to the capacity of digital media, such as easy accessibility, openness, and networking. Local authorities (LAs) are responsible for activating carbon savings in homes, and they are key actors when it comes to providing neutral information to their citizens. Local authority web portals may thus create environmental awareness, particularly regarding owner-occupied single-family home renovation. Nevertheless, the experiences of LAs developing web portals have rarely been studied. Therefore, this paper analyses the development process of various LA web modules and investigates how LAs foster modular web portals to stimulate the adoption of home renovation with parameters to assess LAs’ actions in terms of the management of web-modules development. A homeowner renovation journey model is applied to map current local authority developments. Case study research and interviews were done to analyse and evaluate the adoption of modular web portals developed and tested by six local authorities in four countries in Europe. Based on the development and use of the modular web portal, lessons have been derived emphasising the importance of co-creation, integrating with offline activities, and a strategic management plan.

Keywords: home renovation; local authorities; homeowner-oriented approach; policy instrument; modular web portal; homeowner renovation journey (search for similar items in EconPapers)
JEL-codes: Q Q0 Q4 Q40 Q41 Q42 Q43 Q47 Q48 Q49 (search for similar items in EconPapers)
Date: 2021
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (3)

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