Importance of Business Process Quality for Creating Added Value and Raising Reputation of Companies in Low-Carbon Economy

Jarmila Straková and Yaroslava Kostiuk ()
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Jarmila Straková: Institute of Technology and Business in Ceske Budejovice, Faculty of Corporate Strategy, Department of Management, Nemanicka 436/7, 370 10 Ceske Budejovice, Czech Republic
Yaroslava Kostiuk: Institute of Technology and Business in Ceske Budejovice, Faculty of Corporate Strategy, Department of Management, Nemanicka 436/7, 370 10 Ceske Budejovice, Czech Republic

Energies, 2023, vol. 16, issue 17, 1-18

Abstract: In an era of increasing environmental challenges, the transition to a low-carbon economy is an essential step for the manufacturing and industrial sectors. The quality of business processes plays a key role in the transition to a zero-carbon economy. The objective of the paper was, thus, to analyze the break-even point in core and supporting business processes using the proposed linear model based on regression analysis. The aim was to identify the impact of qualitative processes in the pre-production, production, and post-production phases on reaching the break-even point and how these processes affect profits in engineering companies operating in low-carbon sectors. The results suggest that supporting quality processes would generate the highest profit. Investing in improving the quality of core and supporting business processes has a twofold impact, as it improves the bottom line of enterprises through enhancing their reputation as socially responsible businesses. Corporate reputation based on corporate social responsibility in a low-carbon economy represents a valuable intangible asset that helps industrial companies to develop a sustainable and thriving low-carbon business ecosystem.

Keywords: quality; reputation; low-carbon economy; engineering; business process quality; value processes; added value creation; objective and subjective quality assessment (search for similar items in EconPapers)
JEL-codes: Q Q0 Q4 Q40 Q41 Q42 Q43 Q47 Q48 Q49 (search for similar items in EconPapers)
Date: 2023
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

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