Geothermal Power Plant Maintenance: Evaluating Maintenance System Needs Using Quantitative Kano Analysis

Reynir S. Atlason, Gudmundur V. Oddsson and Runar Unnthorsson
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Reynir S. Atlason: Centre for Productivity, Performance and Processes, Department of Industrial Engineering,Mechanical Engineering and Computer Science, University of Iceland, Hjardarhagi 6, 107 Reykjavik, Iceland
Gudmundur V. Oddsson: Centre for Productivity, Performance and Processes, Department of Industrial Engineering,Mechanical Engineering and Computer Science, University of Iceland, Hjardarhagi 6, 107 Reykjavik, Iceland
Runar Unnthorsson: Centre for Productivity, Performance and Processes, Department of Industrial Engineering,Mechanical Engineering and Computer Science, University of Iceland, Hjardarhagi 6, 107 Reykjavik, Iceland

Energies, 2014, vol. 7, issue 7, 1-16

Abstract: A quantitative Kano model is used in this study to identify which features are preferred by top-level maintenance engineers within Icelandic geothermal power plants to be implemented in a maintenance tool or software. Visits were conducted to the largest Icelandic energy companies operating geothermal power plants. Thorough interviews with chiefs of operations and maintenance were used as a basis for a quantitative Kano analysis. Thirty seven percent of all maintenance engineers at Reykjavik Energy and Landsvirkjun, responsible for 71.5% of the total energy production from geothermal resources in Iceland, answered the Kano questionnaire. Findings show that solutions focusing on (1) planning maintenance according to condition; (2) shortening documentation times; and (3) risk analysis are sought after by the energy companies but not provided for the geothermal sector specifically.

Keywords: geothermal; maintenance; system; Kano analysis (search for similar items in EconPapers)
JEL-codes: Q Q0 Q4 Q40 Q41 Q42 Q43 Q47 Q48 Q49 (search for similar items in EconPapers)
Date: 2014
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (3)

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