Assessing Digital Transformation in Universities

Guillermo Rodríguez-Abitia and Graciela Bribiesca-Correa
Additional contact information
Guillermo Rodríguez-Abitia: General Direction of Computing and Information and Communications Technologies, Universidad Nacional Autónoma de México, Mexico City 04510, Mexico
Graciela Bribiesca-Correa: Faculty of Accounting and Management, Universidad Nacional Autónoma de México, Mexico City 04510, Mexico

Future Internet, 2021, vol. 13, issue 2, 1-16

Abstract: Industry 4.0 and Society 5.0 are reshaping the way organizations function and interact with the communities they serve. The massive penetration of computer and network applications forces organizations to digitalize their processes and provide innovative products, services, and business models. The education market is suffering changes as well, but universities seem slow to react. This paper proposes the application of an integrated digital transformation model to assess the maturity level that educational institutions have in their digital transformation processes and compares them to other industries. Particular considerations to address when using the model for higher-education institutions are discussed. Our results show that universities fall behind other sectors, probably due to a lack of effective leadership and changes in culture. This is complemented negatively by an insufficient degree of innovation and financial support.

Keywords: digital transformation; maturity assessment; higher-education institution (search for similar items in EconPapers)
JEL-codes: O3 (search for similar items in EconPapers)
Date: 2021
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (9)

Downloads: (external link)
https://www.mdpi.com/1999-5903/13/2/52/pdf (application/pdf)
https://www.mdpi.com/1999-5903/13/2/52/ (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:gam:jftint:v:13:y:2021:i:2:p:52-:d:502596

Access Statistics for this article

Future Internet is currently edited by Ms. Grace You

More articles in Future Internet from MDPI
Bibliographic data for series maintained by MDPI Indexing Manager ().