Assessing the Adoption of e-Government Services by Teachers in Greece

Kostas Zafiropoulos, Ioannis Karavasilis and Vasiliki Vrana
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Kostas Zafiropoulos: Department of International and European Studies, University of Macedonia, Egnatia 156, Thessaloniki 54006, Greece
Ioannis Karavasilis: Department of International and European Studies, University of Macedonia, Egnatia 156, Thessaloniki 54006, Greece
Vasiliki Vrana: Department of Business Administration, Technological Education Institute of Serres, Terma Magnesias, Serres 62124, Greece

Future Internet, 2012, vol. 4, issue 2, 1-17

Abstract: Technological developments and governments’ understanding of what citizens need usually determine the design of public online services. For successful implementation of e-Government services, governments have to place the user in the center of future developments, understand what citizens need and measure what increases citizens’ willingness to adopt e-government services. The paper uses the Technology Acceptance Model (TAM), the extended TAM, the Diffusion of Innovations (DOI) theory and the important determinants of user acceptance perceived risk and trust, in order to describe teachers’ behavioral intensions to adopt e-Government services. A model containing trust and risk, along with cognitive, social and intrinsic factors is used to study the intentions of e-Government use by Greek primary and secondary education teachers. Two hundred and thirty teachers responded to an online survey. Findings reveal that cognitive and intrinsic factors have significant effects on intentions to use e-Government websites.

Keywords: e-Government adoption; teachers; Greece; SEM; trust; risk; TAM; DOI (search for similar items in EconPapers)
JEL-codes: O3 (search for similar items in EconPapers)
Date: 2012
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