Reducing Risky Security Behaviours: Utilising Affective Feedback to Educate Users

Lynsay A. Shepherd, Jacqueline Archibald and Robert Ian Ferguson
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Lynsay A. Shepherd: School of Science, Engineering and Technology, Abertay University, Bell Street, Dundee DD1 1HG, Scotland
Jacqueline Archibald: Dundee Business School, Abertay University, Dundee DD1 1HG, Scotland
Robert Ian Ferguson: School of Science, Engineering and Technology, Abertay University, Bell Street, Dundee DD1 1HG, Scotland

Future Internet, 2014, vol. 6, issue 4, 1-13

Abstract: Despite the number of tools created to help end-users reduce risky security behaviours, users are still falling victim to online attacks. This paper proposes a browser extension utilising affective feedback to provide warnings on detection of risky behaviour. The paper provides an overview of behaviour considered to be risky, explaining potential threats users may face online. Existing tools developed to reduce risky security behaviours in end-users have been compared, discussing the success rates of various methodologies. Ongoing research is described which attempts to educate users regarding the risks and consequences of poor security behaviour by providing the appropriate feedback on the automatic recognition of risky behaviour. The paper concludes that a solution utilising a browser extension is a suitable method of monitoring potentially risky security behaviour. Ultimately, future work seeks to implement an affective feedback mechanism within the browser extension with the aim of improving security awareness.

Keywords: usable security; end-user security behaviours; affective computing; user monitoring techniques; affective feedback; security awareness (search for similar items in EconPapers)
JEL-codes: O3 (search for similar items in EconPapers)
Date: 2014
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