The Efficient Measurement of Job Satisfaction: Facet-Items versus Facet Scales

Angelika Lepold, Norbert Tanzer, Anita Bregenzer and Paulino Jiménez
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Angelika Lepold: Department of Psychology, University of Graz, 8010 Graz, Austria
Norbert Tanzer: Department of Psychology, University of Graz, 8010 Graz, Austria
Anita Bregenzer: Department of Psychology, University of Graz, 8010 Graz, Austria
Paulino Jiménez: Department of Psychology, University of Graz, 8010 Graz, Austria

IJERPH, 2018, vol. 15, issue 7, 1-19

Abstract: The measurement of job satisfaction as a central dimension for workplace health and well-being is crucial to set suitable health- and performance-enhancing management decisions. Measuring different facets of job satisfaction leads to a more precise understanding about job satisfaction in research as well as to more specific interventions in companies. This study examines the measurement of job satisfaction with facet scales (multiple-items for one facet) and facet-items (one item for one facet). Facet-items are a cost-effective and fast way to measure job satisfaction in facets, whereas facet scales are more detailed and provide further information. Results from 788 bank employees showed that facet-items of job satisfaction were significantly correlated with the corresponding facet scales and had high factor loadings within the appropriate factor. Furthermore, the same correlational pattern between facet scales and external criteria was found for facet-items and external criteria (identification with the company, work engagement, stress, resources). The findings support the usage of facet-items in companies and in research where cost- and time-effectiveness is imperative and the usage of facet scales where an even deeper understanding of job satisfaction is needed. In practice, the usage of efficient measurements is evident, especially in the upcoming field of eHealth tools.

Keywords: workplace health promotion; job satisfaction; facet-items; facet scales; measurement; effectiveness (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2018
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (7)

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