Employees’ Perceptions of CSR, Work Engagement, and Organizational Citizenship Behavior: The Mediating Effects of Organizational Justice

Tahir Farid, Sadaf Iqbal, Jianhong Ma, Sandra Castro-González, Amira Khattak and Muhammad Khalil Khan
Additional contact information
Tahir Farid: Department of Applied Psychology & Behavioral Science, Zhejiang University, 866 Yuhangtang Road, Hangzhou 310058, Zhejiang, China
Sadaf Iqbal: Department of Applied Psychology & Behavioral Science, Zhejiang University, 866 Yuhangtang Road, Hangzhou 310058, Zhejiang, China
Jianhong Ma: Department of Applied Psychology & Behavioral Science, Zhejiang University, 866 Yuhangtang Road, Hangzhou 310058, Zhejiang, China
Sandra Castro-González: Department of Business Organization and Commercialisation, Universidade de Santiago de Compostela, School of Business Administration, Lugo 27002, Spain
Amira Khattak: Department of Marketing, Prince Sultan University, P.O. Box 66833, Riyadh 11586, Saudi Arabia
Muhammad Khalil Khan: College of Media and International Culture, Zhejiang University, 866 Yuhangtang Road, Hangzhou 310058, China

IJERPH, 2019, vol. 16, issue 10, 1-16

Abstract: Corporate social responsibility (CSR) at the individual level has emerged as an important field of research. However, a more comprehensive understanding of how CSR affects employee work engagement and organizational citizenship behavior (OCB) is still lacking. Based on social exchange theory, we examine the effects of employees’ perceptions of CSR on OCB and work engagement as well as the mediating mechanism of distributive and procedural justice, based on data collected from 350 employees working in the banking sector of Pakistan. Our study suggests that employees’ perceptions of CSR positively predict OCB and work engagement, and that work engagement is positively related to OCB. Both distributive and procedural justice positively mediate the effects of employees’ perceptions of CSR on OCB and work engagement.

Keywords: employees’ perceptions; corporate social responsibility; distributive justice; procedural justice; organizational citizenship behavior; work engagement (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2019
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (13)

Downloads: (external link)
https://www.mdpi.com/1660-4601/16/10/1731/pdf (application/pdf)
https://www.mdpi.com/1660-4601/16/10/1731/ (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:gam:jijerp:v:16:y:2019:i:10:p:1731-:d:231721

Access Statistics for this article

IJERPH is currently edited by Ms. Jenna Liu

More articles in IJERPH from MDPI
Bibliographic data for series maintained by MDPI Indexing Manager ().