When Employees are Emotionally Exhausted Due to Abusive Supervision. A Conservation-of-Resources Perspective

Zubair Akram, Yan Li and Umair Akram
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Zubair Akram: School of Management and Economics, Beijing Institute of Technology, Beijing 100081, China
Yan Li: School of Management and Economics, Beijing Institute of Technology, Beijing 100081, China
Umair Akram: Guanghua School of Management, Peking University, Beijing 100871, China

IJERPH, 2019, vol. 16, issue 18, 1-17

Abstract: This study represents an important step towards understanding why supervisors behave abusively towards their subordinates. Building on the conservation of resources theory, this study investigates the impact of abusive supervision on counterproductive work behaviors (CWBs) from a stress perspective. Furthermore, job demands play a significant moderating effect, and emotional exhaustion has a mediating effect on the relationship between abusive supervision and CWBs. A time-lagged design was utilized to collect the data and a total of 350 supervisors-subordinates’ dyads are collected from Chinese manufacturing firms. The findings indicate that subordinates’ emotional exhaustion mediates the relationship between abusive supervision and CWBs only when subordinates are involved in a high frequency of job demands. Additionally, emotional exhaustion and abusive supervision were significantly moderated by job demands. However, the extant literature has provided that abusive supervision has detrimental effects on employees work behavior. The findings of this study provide new empirical and theoretical insights into the stress perspectives. Finally, implications for managers and related theories are discussed, along with the boundaries and future opportunities of this study.

Keywords: abusive supervision; emotional exhaustion; job demands; counterproductive work behavior; conservation of resources theory; China (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2019
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (7)

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