Inclusion of Older Adults in the Research and Design of Digital Technology

Ittay Mannheim, Ella Schwartz, Wanyu Xi, Sandra C. Buttigieg, Mary McDonnell-Naughton, Eveline J. M. Wouters and Yvonne van Zaalen
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Ittay Mannheim: School of Allied Health Professions, Fontys University of Applied Science, Eindhoven 5631 BN, The Netherlands
Ella Schwartz: Louis and Gabi Weisfeld School of Social Work, Bar Ilan University, Ramat Gan 5290002, Israel
Wanyu Xi: Louis and Gabi Weisfeld School of Social Work, Bar Ilan University, Ramat Gan 5290002, Israel
Sandra C. Buttigieg: Health Services Management, Faculty of Health Sciences, University of Malta, Msida MSD 2090, Malta
Mary McDonnell-Naughton: Department of Nursing and Health Care Athlone Institute of Technology, Athlone N37 HD68, Ireland
Eveline J. M. Wouters: School of Allied Health Professions, Fontys University of Applied Science, Eindhoven 5631 BN, The Netherlands
Yvonne van Zaalen: School of Allied Health Professions, Fontys University of Applied Science, Eindhoven 5631 BN, The Netherlands

IJERPH, 2019, vol. 16, issue 19, 1-17

Abstract: Digital technology holds a promise to improve older adults’ well-being and promote ageing in place. However, there seems to be a discrepancy between digital technologies that are developed and what older adults actually want and need. Ageing is stereotypically framed as a problem needed to be fixed, and older adults are considered to be frail and incompetent. Not surprisingly, many of the technologies developed for the use of older adults focus on care. The exclusion of older adults from the research and design of digital technology is often based on such negative stereotypes. In this opinion article, we argue that the inclusion rather than exclusion of older adults in the design process and research of digital technology is essential if technology is to fulfill the promise of improving well-being. We emphasize why this is important while also providing guidelines, evidence from the literature, and examples on how to do so. We unequivocally state that designers and researchers should make every effort to ensure the involvement of older adults in the design process and research of digital technology. Based on this paper, we suggest that ageism in the design process of digital technology might play a role as a possible barrier of adopting technology.

Keywords: digital technology; older adults; ageism; inclusion; ethics (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2019
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (16)

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