Bridging the Gap between Affective Well-Being and Organizational Citizenship Behavior: The Role of Work Engagement and Collectivist Orientation

Jia Xu, Baoguo Xie and Beth Chung
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Jia Xu: School of Political Science and Public Administration, Wuhan University, Wuhan 430072, China
Baoguo Xie: School of Management, Wuhan University of Technology, Wuhan 430070, China
Beth Chung: Fowler School of Business, San Diego State University, San Diego, CA 92182, USA

IJERPH, 2019, vol. 16, issue 22, 1-16

Abstract: Workplace well-being has received considerable attention over the past decade. Relative to the positive relationship between affective well-being and in-role performance, the relationship between affective well-being and extra-role performance has received little empirical attention. The purpose of this study was to examine the relationships among affective well-being, work engagement, collectivist orientation, and organizational citizenship behavior. Specifically, we tested this model with a sample of 264 employees from a telecom company in China. We found that: (1) affective well-being was the positive predictor of organizational citizenship behavior ( B = 0.482, p < 0.001); (2) work engagement mediated the relationship between employee affective well-being and organizational citizenship behavior (indirect effect = 0.330, p < 0.001); and (3) collectivist orientation moderated the relationship between affective well-being and work engagement ( B = 0.113, p < 0.01) and affective well-being and organizational citizenship behavior ( B = 0.084, p < 0.05). Our discussion highlights the benefits of understanding the role of work engagement and cultural values with regard to the relationship between affective well-being and organizational citizenship behavior.

Keywords: affective well-being; work engagement; collectivist orientation; organizational citizenship behavior; conservation of resources theory (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2019
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (5)

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