Work-Related Identity Discrepancy and Counterproductive Work Behavior: The Role of Emotional Exhaustion and Supervisor Incivility

Chang-E Liu, Xiao Yuan, Chenhong Hu, Tingting Liu, Yahui Chen and Wei He
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Chang-E Liu: Mobile E-business Collaborative Innovation Center of Hunan Province, Key Laboratory of Hunan Province for Mobile Business Intelligence, College of Business Administration, Hunan University of Technology and Business, Changsha 410205, China
Xiao Yuan: College of Business Administration, Hunan University of Technology and Business, Changsha 410205, China
Chenhong Hu: College of Business Administration, Hunan University of Technology and Business, Changsha 410205, China
Tingting Liu: College of Business Administration, Hunan University of Technology and Business, Changsha 410205, China
Yahui Chen: School of Business and Tourism Management, Yunnan University, Kunming 650091, China
Wei He: Scott College of Business, Indiana State University, Terre Haute, IN 47809, USA

IJERPH, 2020, vol. 17, issue 16, 1-13

Abstract: This research investigates the role of emotional exhaustion and supervisor incivility in explaining the relationship between work-related identity discrepancy and counterproductive work behavior. Based on resource conservation theory, our study hypothesizes a moderated mediation model that work-related identity discrepancy impacts counterproductive work behavior through emotional exhaustion, and supervisor incivility is deemed as the boundary condition in the indirect effect. Drawing on a sample of 863 employees, we found support for the moderated mediation model in which the positive relationship between work-related identity discrepancy and counterproductive work behavior was mediated by emotional exhaustion, such that the mediating relationship was strengthened for new leaders with a low level of supervisor incivility and weakened for those with high level of supervisor incivility. We further discuss the theoretical and practical implications of these findings.

Keywords: work-related identity discrepancy; counterproductive work behavior; emotional exhaustion; supervisor incivility (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2020
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