Job Satisfaction and Hospital Performance Rated by Physicians in China: A Moderated Mediation Analysis on the Role of Income and Person–Organization Fit

Xiao Chen, Min Liu, Chaojie Liu, Fang Ruan, Yan Yuan and Change Xiong
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Xiao Chen: School of Basic Medical Science, Hubei University of Science and Technology, Xianning 437100, China
Min Liu: Department of Social Medicine and Health Management, School of Basic Medical Science, Hubei University of Science and Technology, Xianning 437100, China
Chaojie Liu: School of Psychology and Public Health, La Trobe University, Melbourne, VIC 3086, Australia
Fang Ruan: Department of Social Medicine and Health Management, School of Basic Medical Science, Hubei University of Science and Technology, Xianning 437100, China
Yan Yuan: Department of Social Medicine and Health Management, School of Basic Medical Science, Hubei University of Science and Technology, Xianning 437100, China
Change Xiong: School of Public Health, Medical College, Wuhan University of Science and Technology, Wuhan 430065, China

IJERPH, 2020, vol. 17, issue 16, 1-18

Abstract: This study tested the effect of person–organization fit (P-O fit) in mediating the link between job satisfaction and hospital performance with income as a moderator. A questionnaire survey was conducted on 301 physicians from two public hospitals in Zhejiang province of China. Respondents were asked to rate their job satisfaction, value congruence (P-O fit) with the hospital, and the hospital’s performance. The mediating effect of P-O fit on the link between job satisfaction and hospital performance was tested through partial least squares-structural equation modeling (PLS-SEM). Income was introduced to the model as a moderator on the “P-O fit → hospital performance” and “job satisfaction → hospital performance” path, respectively. Higher job satisfaction and P-O fit were associated with higher ratings on hospital performance ( p < 0.01). P-O fit had a partial mediating effect on the association between job satisfaction and hospital performance, accounting for 73% of the total effect. The effects of P-O fit and job satisfaction on hospital performance were stronger in the respondents with higher income. Overall, high job satisfaction is associated with high ratings on hospital performance, which is partially mediated through P-O fit. Value congruence is particularly important when financial tools are used to incentivize hospital physicians.

Keywords: job satisfaction; person–organization fit; organizational performance; hospital (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2020
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (3)

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