Hotels’ Eco-Friendly Physical Environment as Nature-Based Solutions for Decreasing Burnout and Increasing Job Satisfaction and Performance

Jongsik Yu, Antonio Ariza-Montes, Felipe Hernández-Perlines, Alejandro Vega-Muñoz and Heesup Han
Additional contact information
Jongsik Yu: College of Business, Cheongju University, 298 Daeseong-ro, Cheongwon-gu, Cheongju-si 28503, Korea
Antonio Ariza-Montes: Department of Management, Universidad Loyola Andalucía, 14004 Cordóba, Spain
Felipe Hernández-Perlines: Department of Business Administration, University of Castilla-La Mancha, 45071 Toledo, Spain
Alejandro Vega-Muñoz: Faculty of Business Administration, Universidad Autónoma de Chile, Santiago 7500912, Chile
Heesup Han: College of Hospitality and Tourism Management, Sejong University, 98 Gunja-Dong, Gwanjin-Gu, Seoul 143-747, Korea

IJERPH, 2020, vol. 17, issue 17, 1-17

Abstract: This study investigates the effect of the hotel’s nature-friendly environment on burnout, job satisfaction and job performance of hotel employees. A total of 11 hypotheses were set up to achieve the purpose of this study, and an empirical analysis was conducted based on 309 surveys collected from hotel employees. A total of 11 hypotheses were set to achieve the research goals, and an empirical analysis was conducted based on a total of 309 pieces of data collected from 320 hotel employees who are currently working in 11 hotels in South Korea. As a result, eight hypotheses were accepted and three were rejected. Specifically, it was found that the hotel’s nature-friendly environment reduced burnout in employees, and indirectly had a significant effect on job satisfaction and job performance. Therefore, the relationship between the variables presented was clearly demonstrated through the research results, and the purpose of this study was satisfactorily explained. The results are expected to be of great help to hotel employees and researchers in developing strategies to efficiently manage hotel employees through nature-based solutions (NBSs). Based on the results, the proposed theoretical and practical implications are discussed in detail in the discussion section.

Keywords: nature-based solutions (NBSs), green hotels; existing natural environments; burnout; job satisfaction; job performance (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2020
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (3)

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