Healthcare Professionals’ and Users’ Experiences of Intersectoral Care between Hospital and Community Mental Healthcare

Kim Jørgensen, Mette Bonde Dahl and Jesper Frederiksen
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Kim Jørgensen: The Research Collaboration, Psychiatric Centre North Zealand, Dyrehavevej 48, 3400 Hillerød, Denmark
Mette Bonde Dahl: Department of Occupational Therapy and Nursing, University College Lillebælt–Business Academy and Professional College, Niels Bohrs Allé 1, 5230 Odense, Denmark
Jesper Frederiksen: Centre for Nursing, University College Absalon, Trekroner Forskerpark 4, 4000 Roskilde, Denmark

IJERPH, 2020, vol. 17, issue 18, 1-15

Abstract: This paper explores healthcare professionals’ and users’ experience of coherent intersectoral care between hospital mental healthcare and community mental healthcare. A total of 20 healthcare professionals, primarily nurses, and 14 users with a range of mental illnesses participated in nine focus group interviews (FGIs). Participants were encouraged in the FGIs to reflect upon their experience of coherency in intersectoral care. The analysis of FGIs was informed by a phenomenological-hermeneutic approach in a research group from 2016–2019. The Consolidated Criteria for Reporting Qualitative Research checklist was used as a guideline to ensure complete and accurate reporting of the study. The analysis led to the generation of several themes from a professional perspective and from a user perspective, addressed barriers to coherent intersectoral care. The healthcare professionals experienced barriers such as a lack of common language and knowledge of partners. The users did not feel involved and lacked coherence in their recovery processes and, as such, intersectoral care was often experienced as being lost in a maze.

Keywords: community mental healthcare; hospitals’ mental healthcare; healthcare professionals; intersectoral care; nurse; multiprofessional care; patient participation; recovery; users (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2020
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)

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