Risk and Protective Factors of Well-Being among Healthcare Staff. A Thematic Analysis

Sabrina Berlanda, Federica de Cordova, Marta Fraizzoli and Monica Pedrazza
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Sabrina Berlanda: Department of Human Sciences, University of Verona, 37129 Verona, Italy
Federica de Cordova: Department of Human Sciences, University of Verona, 37129 Verona, Italy
Marta Fraizzoli: Department of Human Sciences, University of Verona, 37129 Verona, Italy
Monica Pedrazza: Department of Human Sciences, University of Verona, 37129 Verona, Italy

IJERPH, 2020, vol. 17, issue 18, 1-18

Abstract: The purpose of this study was to identify physical and psychosocial working conditions to improve well-being at work among healthcare staff. This is a potent area of inquiry given the relationship between healthcare staff well-being and service quality and other key organizational characteristics. However, while numerous studies in this area have used a quantitative methodology, very few have applied qualitative methodologies gathering subjective descriptions of the sources of well-being, providing in so doing significant data to explore in depth the factors that influence well-being in healthcare systems. We gathered qualitative data analyzing open-ended questions about risk and protective factors of well-being at work. The sample was made of 795 professionals answering an online questionnaire. Answers were coded and analyzed using the thematic analysis with an inductive approach (data-driven). We identified four themes strongly affecting professional well-being in health-care staff: Interactions , Working Conditions , Emotional Responses to Work , and Competence and Professional Growth . Our findings suggest possible strategies and actions that may be effective in helping to calibrate case-specific support and monitoring interventions to improve health and well-being of healthcare staff. We also discuss the implications of the study and suggest possible avenues for future empirical research.

Keywords: well-being; educators in residential care; nurses; thematic analysis (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2020
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)

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