How to Improve Patient Safety Literacy?

Yoon-Sook Kim, Hyun Ah Kim, Moon-Sook Kim, Hyuo Sun Kim, Mi Jeong Kwak, Jahae Chun, Jee-In Hwang and Hyeran Kim
Additional contact information
Yoon-Sook Kim: Department of Quality Improvement, Konkuk University Medical Center, Seoul 05030, Korea
Hyun Ah Kim: Office of Quality Innovation, Samsung Medical Center, Seoul 06351, Korea
Moon-Sook Kim: Medical Nursing Department, Seoul National University Hospital, Seoul 03080, Korea
Hyuo Sun Kim: Performance Improvement Team, Uijeongbu St. Mary’s Hospital, Uijeongbu 11765, Korea
Mi Jeong Kwak: Quality Improvement Team, Korea University Anam Hospital, Seoul 02841, Korea
Jahae Chun: Nursing Department, Severance Hospital, Seoul 03722, Korea
Jee-In Hwang: Department of Nursing, Kyung Hee University, Seoul 02447, Korea
Hyeran Kim: Department of Quality Improvement, Konkuk University Medical Center, Seoul 05030, Korea

IJERPH, 2020, vol. 17, issue 19, 1-12

Abstract: The aim of this comparative study involving pre- and post-tests was to analyze the effectiveness of patient safety educational materials developed for the Comprehensive Plans for Patient Safety in Korea (2018–2022), and to suggest how to improve patient safety literacy. A face-to-face survey interview comprising items related to general information and patient safety literacy was completed by 217 patients and their families who visited three general hospitals in Seoul and one general hospital in Gyeonggi-do for treatment between 25 October and 15 November 2019. In the interview, the patients were asked questions about whether the patient safety educational materials were “easy to understand,” provided “help in safe hospitalization,” and enabled patients to practice patient safety independently (“do it yourself”). The literacy of the patient safety educational materials was analyzed using a paired t -test with a p value of 0.05. The comparison between patient safety literacy on pre- and post-tests revealed that among all participants, there were significant differences in “easy to understand,” “help in safe hospitalization,” and “do it yourself” scores. To improve patient safety literacy, patient education materials need to optimize communication by improving patients’ knowledge, skills, and attitudes for maintaining and promoting healthy living.

Keywords: patient safety; literacy; patient and family education (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2020
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

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