Psychometric Properties of the Health Professionals Communication Skills Scale in University Students of Health Sciences

Rocío Juliá-Sanchis, María José Cabañero-Martínez, César Leal-Costa, Manuel Fernández-Alcántara and Silvia Escribano
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Rocío Juliá-Sanchis: Department of Nursing, Faculty of Health Science, University of Alicante, 03690 San Vicente del Raspeig (Alicante), Spain
María José Cabañero-Martínez: Department of Nursing, Faculty of Health Science, University of Alicante, 03690 San Vicente del Raspeig (Alicante), Spain
César Leal-Costa: Department of Nursing, Faculty of Health Science, University of Murcia, 30100 Murcia, Spain
Manuel Fernández-Alcántara: Department of Health Psychology, Faculty of Health Science, University of Alicante, 03690 San Vicente del Raspeig (Alicante), Spain
Silvia Escribano: Department of Nursing, Faculty of Health Science, University of Alicante, 03690 San Vicente del Raspeig (Alicante), Spain

IJERPH, 2020, vol. 17, issue 20, 1-11

Abstract: Communication is one of the determining factors of healthcare quality; however, a health model that prioritizes clinical over non-technical skills remains prevalent. The aims of this article were: (a) to validate a communication skills scale in a sample of fourth-year nursing degree students from two Spanish universities and (b) determine their perception of communication skills. The study included 289 fourth-year nursing undergraduate students with a mean age of 22.7 ( SD = 4.87) years; 81.7% were female. The Health Professionals Communication Skills Scale (HP-CSS) questionnaire was adapted for use among nursing students. We analysed the psychometric properties and relationships with the variable attitudes toward communication skills. The HP-CSS showed a high internal consistency (0.88) and good fit of data to the model ( TLI = 0.98; CFI = 0.97; RMSEA = 0.05 [95% CI = 0.04–0.06]). The total score and subscale scores correlated with the variable attitude towards communication skills. High scores were obtained for the students’ perception of communication skills. The HP-CSS is a valid and reliable tool to assess the communication skills in nursing students. This scale provides university teachers with a rapid and easily applied instrument to assess the level of communication skills and relationship with patients.

Keywords: health communication; nursing; psychometrics; scale; students; validation studies (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2020
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)

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