Effect of Emotional Intelligence and Psychosocial Risks on Burnout, Job Satisfaction, and Nurses’ Health during the COVID-19 Pandemic

Ana Soto-Rubio, María del Carmen Giménez-Espert and Vicente Prado-Gascó
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Ana Soto-Rubio: Personality, Assessment and Psychological Treatments Department, Faculty of Psychology, University of Valencia, 46010 Valencia, Spain
María del Carmen Giménez-Espert: Department of Nursing, Faculty of Nursing and Chiropody, University of Valencia, 46010 Valencia, Spain
Vicente Prado-Gascó: Social Psychology Department, Faculty of Psychology, University of Valencia, 46010 Valencia, Spain

IJERPH, 2020, vol. 17, issue 21, 1-14

Abstract: Nurses are exposed to psychosocial risks that can affect both psychological and physical health through stress. Prolonged stress at work can lead to burnout syndrome. An essential protective factor against psychosocial risks is emotional intelligence, which has been related to physical and psychological health, job satisfaction, increased job commitment, and burnout reduction. The present study aimed to analyze the effect of psychosocial risks and emotional intelligence on nurses’ health, well-being, burnout level, and job satisfaction during the rise and main peak of the COVID-19 pandemic in Spain. It is a cross-sectional study conducted on a convenience sample of 125 Spanish nurses. Multiple hierarchical linear regression models were calculated considering emotional intelligence levels, psychosocial demand factors (interpersonal conflict, lack of organizational justice, role conflict, and workload), social support and emotional work on burnout, job satisfaction, and nurses’ health. Finally, the moderating effect of emotional intelligence levels, psychosocial factors, social support, and emotional work on burnout, job satisfaction, and nurses’ health was calculated. Overall, this research data points to a protective effect of emotional intelligence against the adverse effects of psychosocial risks such as burnout, psychosomatic complaints, and a favorable effect on job satisfaction.

Keywords: burnout; COVID-19; emotional intelligence; health; job satisfaction; nurses; psychosocial risks (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2020
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (6)

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