The Moderating Effect of Managerial Roles on Job Stress and Satisfaction by Employees’ Employment Type

Kwan-Woo Kim and Yoon-Ho Cho
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Kwan-Woo Kim: Occupational Safety and Health Training Institute, Korea Occupational Safety & Health Agency (KOSHA), 400 Jongga-ro, Jung-gu, Ulsan 44429, Korea
Yoon-Ho Cho: Occupational Safety and Health Research Institute, Korea Occupational Safety & Health Agency (KOSHA), 400 Jongga-ro, Jung-gu, Ulsan 44429, Korea

IJERPH, 2020, vol. 17, issue 21, 1-16

Abstract: The roles of managers affect job stress and satisfaction. As irregular employees increase globally, more research is needed on the effects of managerial roles. This study analyzed job stress (subfactors: job autonomy and demand), job satisfaction, and managerial roles by employment type. Data comprised 33,420 cases from the fifth Korean Working Condition Survey. Regular employees had higher job autonomy and satisfaction fewer lower demands than irregular employees. For both, job autonomy positively and job demand negatively affected job satisfaction; the interaction of job autonomy and managerial roles negatively affected the relationship between job autonomy and satisfaction. In the relationship between job demand and satisfaction, the interaction of job demand and managerial roles had positive and negative effects for regular and irregular employees, respectively. The moderating effect of the interaction between job stress and managerial roles differed by employment type. Thus, managerial roles should differ by employment type. Guaranteed autonomy and minimal managerial intervention positively affect job satisfaction regardless of employment type. Appropriate managerial intervention relieves job stress and increases satisfaction for regular employees; managerial intervention negatively impacts irregular employees’ satisfaction. Irregular employees should be provided with clear job expectations from the start, with minimal managerial intervention.

Keywords: employment type; job satisfaction; job stress; manager role; employees (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2020
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (3)

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