Service Quality for Sports and Active Aging in Japanese Community Sports Clubs

Tzu-Yu Lin and Seiichi Sakuno
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Tzu-Yu Lin: Department of Gerontology and Health Care Management, Chang Gung University of Science and Technology, Taoyuan 333, Taiwan
Seiichi Sakuno: Faculty of Sport Sciences, Waseda University, Nishitokyo, Tokyo 202-0021, Japan

IJERPH, 2020, vol. 17, issue 22, 1-19

Abstract: (1) Background: This study aims to examine the association between service quality for sports and active aging and the impacts on different age cohorts; (2) Methods: This cross-sectional study used a convenience sample of 545 Japanese community sports club (CSC) members over 60 years old, recruited from across eight CSCs in Japan between 2012–2013. A self-administered questionnaire was used to measure the self-reported health status of the elderly, evaluations to CSCs, demographic characteristics, and information on sports programs; (3) Results: The results of multiple logistic regression showed that domains of general evaluation for sports (OR = 1.942 and 95% CI 1.336~2.824), benefits of sports (OR = 1.659 and 95% CI 1.344~2.047), and management in sports (OR = 1.273 and 95% CI 1.011~1.603) were important for club members aged 60–64, the young-old, and the old-old, respectively. With a reduced model for elderly members, stratified analyses showed a significant impact of service quality for sports on active aged people in the benefits and management domains, regardless of sociodemographic information or club participation behavior; (4) Conclusions: The findings suggest that the services encountered in sports are key to promoting health in a community. Service quality in age segmentation should be considered to promote and manage active aging in the future

Keywords: service quality for sports; active aging; age segmentation (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2020
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